Ozzietel is a low cost broadband phone company, offering unlimited‡ calls within the Australia and around the world, all for a set monthly fee.

Ozzietel phone calls are made over your existing broadband connection and not through your regular phone line (or network) like most traditional phone companies such as Telstra and Optus.

Ozzietel uses a technology called VoIP, (which means Voice over Internet Protocol). It's also referred to as Voice over Broadband, Internet Phone, Internet Telephony, Broadband Telephony, Broadband Phone and even Digital Phone Service. However don't worry if you don't understand the technology involved, all you need to know is that it works and it's really easy to set up.

Ozzietel works like a regular phone service; you speak into your existing touch tone phone and make calls to other landline and mobile numbers anywhere around the world.

Yes, Ozzietel provide you with a new telephone number.

Yes, Ozzietel allows you to select the dialling code of your choice regardless of which area code you actually live in. This way you can appear to be local when you make & receive calls even if your not.

No. We do not transfer your old number over to Ozzietel we provide you with a new number.

When you sign up to Ozzietel, you will need either a Ozzietel phone adapter. This adapter will connect your telephone handset to your existing broadband connection. The Ozzietel product you need is dependant on your existing broadband modem / router set up. Go to our Equipment Chooser for assistance if you are unsure what product you need.

• Choose the call plan that's suits you
• Choose the dialling code of your choice
• Select a Ozzietel adaptor
• Sign up online or over the phone.

No, but you do need either a cable, ADSL or ADSL 2+ broadband connection to make phone calls using Ozzietel.

No, only you as a Ozzietel customer need a broadband connection to make and receive phone calls. You can make calls to any landline and mobile in the world.

No, it does not matter whether the person you are calling is a Ozzietel user or not. If you do call someone who is also signed up to Ozzietel, your calls to them are always free regardless of your actual geographical locations.

No. Ozzietel works over any broadband connection, whether Cable or ADSL broadband.

No. Your telephone handset plugs into your Ozzietel box which connects with your existing broadband router or modem. Then you're ready to make calls regardless of whether your PC is switched on or not.

Yes. You can surf the internet and make or receive calls with Ozzietel at the same time.

No, Ozzietel works exactly like a regular telephone line - you make calls from your home phone, through a broadband connection, to other landlines or mobiles; 'Phone to Phone'.

Ozzietel to Ozzietel calls, regardless of your actual geographical location are completely free. So if you are in Australia and your Ozzietel friend is in India, calls between you would be absolutely free.